Refund Cancellation

Refund & Cancellation Policy

  • All subscriptions are billed monthly or annually as selected during signup.
  • Users may cancel their subscription at any time; access will continue until the end of the billing period.
  • Refunds are only provided if Dugsimate fails to provide service due to technical errors beyond user control.
  • Free trials automatically convert to paid plans unless canceled before the trial ends.
  • No partial refunds for unused days of the subscription period.
  • For cancellation or refund requests, users must contact support via the platform or email.